Shipping Policy

Shipping Policy for MangoCannabis
Last Updated: 25th January 2025

1. Shipping Areas

MangoCannabis ships to all States, where medical cannabis is legally permitted. We adhere strictly to state regulations and do not ship to states where medical cannabis is prohibited or to international addresses.

2. Order Processing

  • Processing Time: Orders placed before [e.g., 2:00 PM EST] on business days (Monday–Friday) are processed and shipped within 1–2 business days.
  • Verification Delay: Orders requiring additional medical authorization or age verification may experience delays. We will notify you via email if documentation is needed.

3. Shipping Methods & Carriers

  • Discreet Packaging: All products are shipped in plain, unmarked packaging with no cannabis-related branding to ensure privacy.
  • Child-Resistant Containers: Products are securely sealed in compliance with state safety regulations.
  • Carriers: We partner with licensed, cannabis-compliant delivery services or specialized couriers authorized to transport medical cannabis.

4. Delivery Timeframes

  • Standard Delivery: Estimated 3–5 business days after processing (varies by location).
  • Expedited Options: [If applicable, list expedited services here.]
  • Tracking: You will receive a tracking number via email once your order ships.

5. Age & Medical Verification

  • ID Requirement: Recipients must present a valid government-issued ID and medical cannabis authorization at delivery.
  • Signature Required: Packages will only be released to the named patient or designated caregiver upon signature.

6. Shipping Fees

  • Standard Shipping: [Insert fee, e.g., $X.XX] or FREE on orders over [$X].
  • Expedited Shipping: [Insert fee, if available.]

7. Failed Deliveries

  • Attempts: Carriers will make up to 2 delivery attempts. After failed attempts, the package will be returned to us.
  • Restocking Fee: A [X]% restocking fee may apply for returned orders.

8. Lost, Stolen, or Damaged Packages

  • Claims: Report issues to sales@mangocannabisllc.com within 24 hours of delivery. Provide photos and order details.
  • Resolutions: We will investigate and reship or refund eligible claims at our discretion, in compliance with state laws.

9. Compliance & Restrictions

  • Legal Compliance: All shipments follow California medical cannabis regulations.
  • No PO Boxes: Deliveries require a physical address for age verification.
  • Weather/Disaster Delays: We are not liable for delays caused by extreme weather, natural disasters, or carrier issues.

10. Contact Us

For shipping questions or concerns:

Note:
MangoCannabis reserves the right to refuse shipment to addresses or recipients that violate state laws or raise compliance concerns. This policy is subject to change based on evolving regulations.

Effective Date: 25th January 2025
Compliance: Aligned with State gov medical cannabis laws.

By placing an order, you agree to this Shipping Policy and confirm you are a legally authorized medical cannabis patient in [California].